C.H. Robinson President and CEO, Dave Bozeman, was recently featured in The Exchange, McKinsey and Company’s LinkedIn newsletter, where he shared insights on leadership, innovation, and the future of logistics.
In the interview, Dave shared how the Robinson team applies Lean leadership principles to drive efficiency and agility. This includes leveraging Generative AI technology to improve the customer experience and optimize supply chain operations, which has led to a more than 30% productivity gain over two years. Dave also highlighted the new C.H. Robinson operating model focused on continuous learning, accountability, and proactive decision-making, ensuring the company can execute with efficiency and effectiveness to increasing market demands.
Looking ahead, Dave highlighted the industry’s ever-evolving landscape, pointing to consolidation, technology integration, and supply chain adaptability as key trends shaping the next five years. With an asset-light model and a proactive approach to disruptions, Dave shared how C.H. Robinson is positioning itself as a strategic partner for businesses navigating ongoing interruptions from tariffs, port strikes, and other supply chain bottlenecks.
Watch a clip from the interview below and read the full feature on McKinsey’s The Exchange.
About C.H. Robinson
C.H. Robinson is the global leader in Lean AI supply chains. For more than a century, companies everywhere have looked to us to reimagine how goods move. Now, as we redefine what’s next for the industry, that same drive fuels our commitment to Building Tomorrow’s Supply Chains, Today™. Trusted by 83,000 customers and 450,000 contract carriers, we manage an unmatched 37 million shipments annually, representing $23 billion in freight. We deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more. With our unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably. As a responsible global citizen, we proudly contribute millions to the causes that matter most to our employees. For more information visit www.chrobinson.com. (Nasdaq: CHRW)